MOUNTAIN HOME WATCH FREQENTLY ASKED QUESTIONS
Here you’ll find answers to the most commonly asked questions about our services. If you have additional questions, please feel free to contact us directly. We are here to help!
General Questions
Mountain Home Watch is a professional home management service that provides comprehensive care for your property when you are away. Our services range from routine inspections and maintenance to project management and concierge services.
A home watch service ensures your property is well-maintained and secure in your absence, preventing potential issues and responding to emergencies promptly. This provides peace of mind and protects your investment.
We primarily serve the Western North Carolina mountains, including Cedar Mountain, Brevard, Hendersonville, and Ceasar’s Head. Please contact us to confirm if we cover your specific location.
Home Watch Services
Our inspections include a thorough check of both the exterior and interior of your home. We inspect for signs of intrusion, weather damage, plumbing issues, electrical problems, and overall maintenance needs. Detailed reports with photos are provided after each visit.
Inspection frequency is customized to your needs. We can perform weekly, bi-weekly, or monthly inspections based on your preferences and the specific requirements of your property.
Yes, we offer 24/7 emergency response services. If an issue is detected during an inspection or if an emergency arises, we will take immediate action and notify you promptly.
Concierge Services
Our concierge services include access management, home cleaning, personal errands, seasonal preparations, pet and plant care, and more. We tailor our services to meet your unique needs.
Absolutely! We can assist with setting up holiday decorations, planning events, and ensuring your home is guest-ready. Our goal is to make your life easier and your home more enjoyable.
We are dedicated to accommodating your specific needs. Simply let us know what you require, and we will do our best to fulfill your request efficiently and effectively.
Project Management
We manage a wide range of home improvement projects, including renovations, remodels, additions, and repairs. Our team oversees the entire process, from vetting potential providers to final inspection.
We work with a network of vetted, reliable contractors. We obtain multiple bids, evaluate their quality and pricing, and negotiate favorable terms on your behalf.
Yes, we provide regular updates on the progress of your project. You will receive detailed reports, photos, and have access to a secure online portal for real-time updates and communication.
Maintenance Services
Our maintenance services include routine upkeep, seasonal preparation, emergency repairs, and preventative care. We create a customized maintenance plan tailored to your home’s specific needs.
In the event of an emergency, our team will respond immediately to mitigate damage and coordinate necessary repairs with trusted contractors. We keep you informed throughout the process.
Yes, preventative maintenance is a key part of our service. Regular inspections and proactive care help identify and address potential issues before they become major problems.
Billing
We offer flexible billing options, including monthly, quarterly, or annual plans. Billing is based on the specific services and frequency you choose.
No, we do not require long-term contracts. Our services are designed to be flexible, allowing you to adjust your plan as needed.
We accept various forms of payment, including credit/debit cards, electronic bank transfers, and checks. Payment details will be discussed and agreed upon during the setup of your service plan.
